Orders are processed in small production runs. Most orders ship within 2–5 business days unless noted otherwise. You’ll receive tracking when your order ships.

Use the Order Support form (https://www.sidepresssupply.com/order-support)and include your order number if available. We’ll take care of it.

If production has not started, changes may be possible. Contact us immediately through Order Support.(https://www.sidepresssupply.com/order-support) Once production begins, orders cannot be changed.

We’ll fix it. Use the Order Support form (https://www.sidepresssupply.com/order-support)and include • your order number (if available) • photos of the issue Photos help us resolve problems faster. All orders are handpicked and packed, and we do our best to ensure quality control as well as order accuracy.